Karoo Creations

Contact us on 076 886 0262 for more info on any of our products.

Delivery lead time is about 4-5 weeks from date of order.


Frequently asked questions.

Having sold our products to over 3000 happy clients who have had their sleep improved, we’ve put together a list of the most asked questions in case you need more information. 

Feathers, down and polyester plastic are great insulators. They trap the heat your body generates, and keep the heat under the duvet. This is fantastic for the process of falling asleep, but your body needs to drop its temperature during the various sleep cycles, and these fills do not allow for that. 

Wool and Alpaca-fleece on the other hand are both an insulator and a temperature regulator. It will regulate the temperature under the duvet the same way it does on the animal. When it’s hot, the wool and Alpaca-fleece passes the heat mainly in the form of moisture from the animal’s body out and when it’s cold it keeps the heat in.

All wool and Alpaca-fleece products can do this but the more you process the fleece, i.e. spin and weave it, then the less the fleece can regulate heat. This is why  we keep the fleece in much the same state as it is on the sheep, having only scoured (washed) and carbonised (removed all traces of vegetable matter) and carded it before filling our duvets. But the amazing thing about both fleeces is that it will actually regulate the temperatures of two different people in the same bed. This is wonderful for people going through menopause and experiencing severe hot flushes and of course for people that get cold at night. 

Our wool-filled products are made with authentic, fully traceable 100% South African wool from farms in the Namaqualand. The fleeces are washed and processed in a Mill in Paarl, and carded and sewn in our factory in Richmond, Karoo. No harsh chemicals are used, so the wool fibers are not artificially changed and retain their natural temperature regulating properties. 

This question should be one of personal ethics and how you view the unseen treatment of animals.

Down is wonderfully light and airy and has excellent warming qualities. Its massive drawback is that it just gets warmer and warmer – it doesn’t have the natural heat regulating properties that wool has.

Down and feather also attract dust and dirt (have a look at your feather duster!) and, despite what the down duvet manufacturers say, down actually attracts dust mites that feed off of the small mould growths caused by the moisture trapped in the dark, wet and warm duvet from the heat and moisture produced by your body when you sleep.

Wool and Alpaca-fleece is naturally hypoallergenic and antimicrobial and is dust mite resistant.

Real down is the very finest, smallest feathers next to a birds’ skin. Most so called ‘down’ duvets are, in fact, made up of very small amounts of down supplemented with feathers, often just chicken feathers. Feathers don’t give an even coverage because they tend to gather in clumps and migrate to the bottom of the duvet, leaving cold spots and you are forever having to shake it to spread them out again.

Also many people are allergic to feathers. Feather/down and polyester make you sweat because it insulates the body at night. The sweat is retained in the duvet and mould spores thrive on it. You will see many older down duvets turning yellow. That is not from age… just accumulated sweat!

Wool and Alpaca-fleece on the other hand are naturally hypoallergenic and the most breathable fibre on the planet and it doesn’t attract dirt.

Practically all feather and down come from factory farmed birds, and the feathers and down are imported from China where there is little no no regulation on the treatment of animals.  There are still Chinese farms who carry out the abominable practice of “live plucking”. For your own sanity, please DO NOT Google this.

Some duvet manufacturers generally won’t admit that the feathers and down are a by-product of the duck and goose meat industry in China. Wool on the other hand is sustainable because sheep are shorn every year without having to die for their wool to be shorn to fill duvets. 

Duvets filled with wool or Alpaca-fleece are wonderfully comfortable and provide many healthy-sleep benefits you won’t find in a polyester or feather/down duvet. Although these natural duvets share similar qualities, each one is unique in how it feels and performs.

Which natural duvet is right for you? It’s a personal choice based on a number of factors. To start, determine how warm of a duvet you need. It’s important to consider:

  • Your bedroom temperature
  • How hot or cold you feel during sleep
  • Seasonal temperature
  • Amount of clothing you wear to bed

Next, think about comfort-feel. Do you sleep best with a weighty duvet or one that’s light and fluffy? Is a soft, drapey duvet your favorite or do you like to snuggle into a poufy one that scrunches easily? Here’s a quick comparison:

  • Alpaca-fleece: lighter weight than wool with soft, airy loft of medium poof and cozy drape.
  • Wool: medium weight, a bit heavier than Alpaca-fleece, with a slightly dense loft that has a cozy blanket feel.

You’ll also need to factor in the duvet’s thermal warmth. Our wool and Alpaca-fleece duvets all have the ability to thermal regulate — retain and release body heat and moisture while you sleep — but each fiber does it a little differently. How much thermal warmth a natural duvet provides depends mostly on:

  • The amount of fill used in the duvet
  • How efficient the fiber is at generating dry, comfortable warmth through the night
  • Below is a general comparison of thermal warmth between wool and Alpaca-fleece:

Wool Thermal Warmth

Wool has an extraordinary ability to rapidly absorb and evaporate body moisture and excess heat. It stores and releases warmth continuously and evenly through the night, without making you feel too hot or cold and clammy.

Fill-weight, the amount of fiber used in a wool duvet, is a guideline for determining the level of thermal warmth. For example:

If you reside in the warmer and/or humid parts of the country or if you’re a warm sleeper and/or prefer a light to medium cover consider our Ultra-Lightweight or Lightweight wool duvet. 

By comparison, if you tend to sleep cold, prefer a weightier cover or want extra warmth during cold, winter weather, the All-Year combo or the Winterweight 100% wool duvet is a good choice.  You’ll find the fill-weights are heavier than the summer-weight duvets.

Alpaca-fleece Thermal Warmth

Like wool, an alpaca-fleece filled duvet does a wonderful job at regulating body heat and wicking away excess moisture. Alpaca-fleece is silkier and lighter than wool therefore an Alpaca-fleece duvet is much lighter than an equivalent wool duvet yet it’s considered warmer (by up to 50%).

Our ultra lightweight Alpaca-fleece filled duvets provide comfortable thermal warmth in all seasons without weighing you down.  The standard Alpaca-fleece duvet is suited for temperate winters as it’s considered warmer than wool. These duvets are hypoallergenic as well as antimicrobial.  

We strongly advise against dry-cleaning your duvet. The chemicals that they use cause permanent damage to your beautiful product. It’s also not advised to wash it in your domestic washing machine.

Our best advice is to spot clean it with a very gentle soap.  A very low concentration of Hydrogen Peroxide works well for spot cleaning.

Use a vacuum on your duvet insert or mattress topper to pull air through the fibers, to reduce any moisture accumulating inside. Occasionally unmake your bed in the morning to allow it to air out the moisture from the night.

To wash a soiled area, pour cool water into the bath or a bucket, with very mild dishwashing liquid already dissolved in the water.  You can also use Woollite or “Boereseep”, if on hand, as long as the product you use is very gentle. Do not use any fabric softening liquids. Submerge just the affected area into the water and leave it to soak for about an hour. You can move the affected area up and down in the water with a potato masher, but do not rub, agitate or wring the duvet.  After the washing soak, change the water to rinse the spot. Make sure the temperature of the water is the same as what you used to wash it.  Any massive change in the water temperature will also cause the wool to felt.  When you empty the rinse water, use the potato masher or a “squeegee” to squeeze out as much water as possible and then air dry the duvet out of direct sunlight (preferably on a flat surface) until it is completely dry before using it again.

An airing outside out of direct sunlight once a month will keep your product fresh.

Your duvet must be inserted into a duvet cover. Please use a pillow protector and pillowcase with the pillows. 

Our pillows are customizable and are manufactured in one weight and have a zip with an inner sleeve. You can remove the inner sleeve and wash the outer casing when you wish, and the wool can be left outside out of direct sunlight for a few hours to be refreshed. DO NOT wash the wool. To get your optimum comfort, you can remove as much wool as you’d like and store it (in a pillowcase). We always recommend that you use pillow protectors.

Avoid leaving your duvet or pillows on your bed in direct sunlight (as it can make the wool shrink), dampness and extreme hot or cold conditions.



Use a dehumidifier. Air wool-filled items more frequently. Use a vacuum on your duvet insert or mattress topper to pull air through the fibers, to reduce any moisture accumulating inside. Occasionally unmake your bed in the morning to allow it to air out the moisture from the night. Wool is incredibly resistant to mold and mildew but you can keep an eye on the slats of your bed frame or your bed base for early signs of mildew/mold.

We supply a premium product that is handmade with top quality materials. Our customers are those who appreciate craftsmanship, sustainability and the exclusivity of a product not yet available in stores.

Dust mite and mildew resistant, anti-microbialanti-bacterial. Offering no off-gassing and zero VOCsHypoallergenic and suitable for people with chemical sensitivities. 100% biodegradable using only sustainable renewable materials. Wool is also a natural fire-retardant.

Combining centuries-old artisanal traditions with unparalleled craftsmanship, to give you extraordinary comfort and a healthy environment at home.
One of a kind, bespoke, and handcrafted personally for you using nature’s finest fibers.

Much like a Steinway is to a piano player, or a Lacanche stove is to a cook, our duvets are high-end products that are understated yet totally luxurious. A Karoo Creations wool or Alpaca duvet inner is an investment, with a very long lifespan that can not be compared to a plastic duvet purchased at other leading retailers.

Each duvet takes up to many hours to manufacture, with every process being carried out by hand – from cutting the percale covers, hand carding the wool or Alpaca-fleece filling, quilting and binding the finished product. Our duvets are truly bespoke, being made to order. 

All of our products are made to order. Each duvet we make must be measured, cut, stitched, stuffed, quilted and packaged before being collected by our couriers to deliver to you. This process, depending on the size of the duvet takes the team members many hours.

One of the drawbacks of having a business in a tiny town in the Karoo is that our courier only services our town on a Monday and Friday. This has been factored into our delivery lead time however there are so many factors that are out of our control.  We will however try our utmost to get your products to you as quickly as we can.

Absolutely not.  Despite what some radical animal rights groups like PETA broadcast, sheep and Alpaca need a haircut once a year. We don’t have any “factory farms” here in the Karoo either. If sheep or Alpaca aren’t shorn, they run the risk of overheating and dying, or having maggot infestations under the wool.  What PETA also don’t tell people is that farmers will be paid much less for fleeces with any blood on them, and thus the shearers pockets will also be affected for accidentally cutting an animal. These sheep are the farmers’ lifeblood, and they are treated really well.

Please have a look at our Ethics page for further details. 

Tog ratings are not really applicable on wool or Alpaca-fleece duvets as the tog rating system measures how well a duvet insulates (it was originally done for synthetic products) but as wool and Alpaca-fleece doesn’t just trap heat – it also lets it pass through when your body gets too hot – we cannot really apply the tog system and they’re great for all seasons. Wool and Alpaca-fleece duvets also have much better thermal properties than ones filled with synthetic materials, or feather/down duvets, and therefore need less filling to achieve the same level of warmth, so the weight of a wool or Alpaca-fleece duvet can be deceiving when compared to other products. Rather than a tog rating, our wool duvets are categorised into ultra, light, medium and winter weight options.

The TOG rating that is bandied about is a complicated measurement that only a scientist could understand taking into account atmospheric pressure, time, heat co-efficient and many other confusing factors for duvets that do not temperature regulate, but rather trap heat like a Dutch oven. 

We measure our duvets’ warmth by GSM (grams per square metre).  A lovely warm duvet for winter would have a 400-450 GSM, meaning that each square metre would have just under half a kilo of soft fluffy wool.  A summer duvet would be between 100-160 GSM.  

Here’s a handy list for each weight of duvet:

Ultralightweight: +-100GSM

Lightweight: +-160GSM

Mediumweight: +-300GSM

Winterweight: +-400GSM

Mattress topper: +-600GSM

Karoo Creations is a small but fully registered company (Luxury Duvets (Pty) Ltd,  in the little Karoo town of Richmond in the Northern Cape. 

Unlike scam companies/individuals, all of our contact details such as our physical address, telephone numbers, social media accounts, etc. are freely available on our website, and you can verify the existence of us by doing a Google search and reading our reviews and social media pages.

And we would also love to welcome you for a cup of coffee if you are ever driving through our town, and we can show you how our products are produced!

At Karoo Creations, we passionately believe in helping people enjoy the benefits of life changing sleep, naturally. Sleep is such an important factor and is a vital component for health and wellbeing. We spend a third of our lives sleeping, and that’s why we work hard to produce products which are crafted from natural and sustainable materials, proven to be better for you and the planet. 

Every day we hear from customers who have experienced profound improvements in their wellbeing after making the switch to our wool and Alpaca-fleece products. From fewer sleep disruptions to increased energy levels and improved mood, our customer share stories of how Karoo Creations has helped them achieve a higher quality of life through the power of natural sleep products.

Wool’s stand-out natural attribute as a bedding fiber is its exceptional ability to regulate and maintain temperature, a trait unmatched by alternative materials such as feather, down and polyester. 

If you have a retail store, an Air BnB, B&B, guesthouse, hotel or any other hospitality establishment, please make contact with us directly. 

We do supply to these industries and can discuss the options with you. 

The Menopause is a transformative phase in a woman’s life, often bringing challenging symptoms such as night sweats and hot flushes. These symptoms can lead to restless nights and increased discomfort, significantly impacting the sleep quality and overall well-being of peri-menopausal and menopausal woman. 

The unique properties of wool, such as its breathability and moisture-transporting capabilities, make it an ideal choice for menopausal women seeking relief from nighttime overheating. By incorporating wool bedding into their sleep routine, women can create a cool and refreshing sleep sanctuary that promotes restful sleep, helping to relive menopausal symptoms. 

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